Returns & Exchanges
At Dash, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible items. Whether you need a different size or a full refund, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.